Service Process
Initial Contact and Consultation
- Customer contacts the company
- Professional team responds to the customer
Understanding Their Requirements
- Provides machine quotation and specification recommendations
- Offers professional advice on machine specifications
Contract Signing and Order Confirmation
- Contract signing
- Final order confirmation
Production and Manufacturing
- Pre-production preparation
- Initiation of production plan
Testing and Quality Inspection
- Machine testing
- Quality inspection
Delivery and Installation
- Arranges transportation
- Provides installation guidance
After-Sales Service
- Provides machine operation and maintenance training
- Offers technical support
Feedback and Improvement
- Regularly revisits customers
- Implements improvements based on feedback